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首页> 外文期刊>Applied cognitive psychology >Please be Honest and Provide Evidence: Deterrents of Deception in an Online Insurance Fraud Context
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Please be Honest and Provide Evidence: Deterrents of Deception in an Online Insurance Fraud Context

机译:请诚实并提供证据:在线保险欺诈背景下的欺骗威慑

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摘要

The present experiment examined whether people could be deterred from lying in an online insurance claim setting. A total of 96 participants were asked to submit a theft insurance claim. Reflecting real life, submitting a claim that went beyond the actual costs of the stolen items was associated with advantages and disadvantages. Two deterrence factors were introduced: asking claimants to provide evidence that they actually owned the stolen items ( Evidence Instruction, often used by insurers) and asking participants to read out before starting to submit the claim that they will be truthful ( Honesty Statement, not often used by insurers). We also examined at what stage of the interview claimants embedded their lies in their otherwise truthful stories. The honesty statement but not the evidence instruction made claimants more honest, and participants lied more as the interview progressed. Copyright (C) 2016 John Wiley & Sons, Ltd.
机译:本实验研究了是否可以阻止人们躺在在线保险索赔环境中。总共96位参与者被要求提交盗窃保险索赔。为了反映现实生活,提出一项超出被盗物品实际成本的索赔,这有其优点和缺点。引入了两种威慑因素:要求索赔人提供证据,证明他们确实拥有被盗物品(证据指示,通常由保险公司使用),并要求参与者在开始提出自己将属实的主张之前先宣读(诚实声明,不经常由保险公司使用)。我们还研究了索赔人在访谈的哪个阶段将谎言嵌入了他们真实的故事中。诚实声明而不是证据指示使索赔人更加诚实,并且随着采访的进行,参与者更加撒谎。版权所有(C)2016 John Wiley&Sons,Ltd.

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