Service Supplier Selection Decision Based on Dempster–Shafer Synthesis Rule

摘要

Service supplier selection is a multi-criteria decision-making problem and becomes incredibly profound as it helps to reduce cost to the bottom line. According to the unique characteristics of the service supply chain and service, we summed up the service provider’s evaluation criteria, and then deeply profile the basic principles of the Dempster–Shafer synthesis rule. Finally, there is a case to show that the Dempster–Shafer synthesis rule is efficient as it can guarantee that the multi-criteria evaluation could find accurate and effective service providers on the service supply chain, and it also helps the service business decision-maker.