Building Capabilities through Communities of Practice

摘要

Managing information and leveraging knowledge within organizations creates a strategic advantage through the development of efficient business practice, resulting in increased productivity. A prominent strategy for achieving this state is developing and supporting communities of practice. While the idea of communities is not new (i.e., people have formed groups to address work-related issues for centuries), the term was first coined in 1991 by then Xerox PARC researchers Wenger and Lave, who were studying how adults learn within an organizational context.