No store, no problem for Genesis dealer: Even before pandemic, N.J. operation top rated with luxury valet services

摘要

Years before the pandemic caused a boom in online car-shopping, Genesis of Cherry Hill in Marlton, N.J., was already offering a dealership-free experience for selling and servicing vehicles. A sales valet has long been available to conduct test drives at a shopper's home or office. Paperwork has been done remotely on request, followed by at-home delivery. A service valet has provided pickup and drop-off during customers' three years of complimentary maintenance.