Enhancing customer knowledge: the role of banks in financial well-being

Losada-Otalora Mauricio; Valencia Garces Carlos Augusto; Juliao-Rossi Jorge; Donado Pedro Mario; Ramirez F Efrain

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Enhancing customer knowledge: the role of banks in financial well-being

机译：加强客户知识：银行在金融福祉中的作用

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《Journal of Service Theory and Practice》 |2020年第5期|共24页
作者
Losada-Otalora Mauricio; Valencia Garces Carlos Augusto; Juliao-Rossi Jorge; Donado Pedro Mario; Ramirez F Efrain;
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作者单位

CESA Sch Business Bogota Colombia;

Pontificia Univ Javeriana Bogota Colombia;

Univ La Salle Fac Ciencias Adm &

Contables Bogota Colombia;

Colegio Estudios Super Adm Barranquilla Colombia;

Atlantic Food Serv Dept Sales &

Mkt Medellin Colombia;

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原文格式 PDF
正文语种 eng
中图分类管理学;
关键词
Transformative service research; Bank information transparency; Objective financial knowledge; Subjective financial knowledge; Subjective financial well-being;

机译：变革性服务研究;银行信息透明度;客观的财务知识;主观财务知识;主观财务幸福感;

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Enhancing customer knowledge: the role of banks in financial well-being

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