IIoT Devices, Analytics Enable 'Servitization' Benefits

摘要

In recent years, every sector that needs expensive complex assets--generator sets, jet engines, packaging machines--is looking for options that will help reduce upfront capital investments in these machines and bind machine builders and equipment suppliers to promised outcomes and services. Especially as manufacturing starts moving from mass production toward mass customization, which may be dynamically driven by end clients, such models become necessary. This is going to create an entirely new business model, which will be the dawn of a new era for manufacturers. Looking from the supply side--from the point of view of the machine builder--this model can be termed "servitization in manufacturing." In simple terms, servitization is a business model in which manufacturers build new revenue streams from services related to their products. In other words, manufacturers have a portfolio of integrated products, services, and outcomes related to their machines and components in a conscious and explicit strategy to create a critical differentiating factor in the market-place when compared to similar products offered without integrated services.