Data Large and Small

摘要

I will admit that I sometimes smirk when recalling my youth, given how silly people sounded when they said things like "information is power" and "information will be the greatest currency." It's not often that people are so accurate when making bold, down-the-road predictions. This time though, "they" really got it right. Data and information do rule the world. This is not meant to say that nothing else matters. Everything we know and love—process, staffing, sales, marketing, finance, customer engagement/service, etc.—all of it matters. However, these elements are all being enhanced by fresh, readily available information and should not be ignored.