I-Tech boosts digital customer CARE

摘要

Demonstrating a good level of resilience in a challenging year"dominated by the coronavirus pandemic;l-Tech has successfully adapted to the new situation by rapidly rolling out a series of services aimed at shortening and overcoming the distance to the market.The Sassuo-lo-based company led by Bruno Bettelli has exploited the latest digital technologies to develop new websites and platforms allowing for constant interaction between its technicians and engineers and its international clientele.The aim is to guarantee assistance and support at every stage of the customer experience,including after-sales,making all activities easier,quicker and more effective,even if performed remotely