Too Eager to Please Librarians must learn how to say no

摘要

Pity the poor library director, whose job description includes ensuring the work gets done, the patrons are happy, the powers that be (trustees, city managers, regents, deans, principals, school board members, city council members, county commissioners, etc.) are also happy, and library employees are happy. Oh, I forgot one thing: Do all this with a 10% budget cut.