A comparison of care management delivery models on the trajectories of medical costs among patients with chronic diseases: 4-year follow-up results

摘要

Care management is becoming increasingly offered in the U.S. as a means of helping patients better manage their chronic diseases and possibly avoid worsening or exacerbations of their conditions, which can result in potentially avoidable and costly healthcare services. Since care management can be provided using different intervention methods and by different entities, we sought to compare different models of care management delivery on their long-term medical savings. Specifically, we compare health plan provided care management to provider delivered care management. Evaluation of the effectiveness of care management programs can be challenging because it can take time for patients to make recommended changes and then demonstrate healthcare savings associated with those changes.