Exploring the Associations of Chronically Ill Patients' Listening Styles and Medical Communication Competence in Patient-Doctor Interactions

摘要

Listening skills are invaluable in health care settings to reduce medical errors and miscommunications, and to facilitate health care interactions and patient-physician relationships. The aim of this study was to explore the relationships between patients' listening styles and the four components of medical communication competence. Regression analyses were used to examine and identify the associations between listening styles and medical communication competence among 522 self-identified chronically ill patients. Findings revealed associations between the four listening styles, information giving, information seeking, information verifying, and socioemotional communication. Implications suggest listening style preferences may affect patients' medical communication competence in medical consultation visits.