The Upside of Down Times: Discovering the Power of Gratitude

摘要

SMI members who attended the 2018 annual meeting in Napa, California will remember the inspirational and engaging presentation by author and speaker Lisa Ryan. The founder of Grategy, Ryan bills herself as the "chief appreciation strategist." She has contributed a helpful article on gratitude to this issue of Springs, "Harnessing the Power of Appreciation to Elevate Employee Engagement" on page 24.