Optimizing Library Services-Factors in Integrating Mobile Library Technologies: A Foous Group Study in the United Arab Emirates

摘要

The rapidly increasing use of smartphones among young users creates new opportunities for successful library service. Mobile library technology has great potential to improve student and researcher access to academic resources. It is also seen by libraries as a positive way to improve their image and to meet the needs of a younger generation of library users who are increasingly engaged with services via mobile devices. However, mobile library technologies have to be implemented in a way that is acceptable to end users in order to encourage usage and therefore be effective. Based on this issue, we conducted a study focused on exploring factors affecting the adoption of mobile library technology. Conducted in UAE,this developing country has a particularly high penetration of smartphone technology.