Combine Customer Service and Marketing in 2019

摘要

As we near the end of another year, the majority of heartfelt and tear inducing messages we hear from others and read in our favorite publications tend to be about looking back with pride and admiration on either things that we ourselves have done orother people and organizations that we care about have accomplished in 2018. This is typical and should be taken to heart as it serves to build our confidence, which in turn fuels us to strive on with vigor in our future endeavors.