Nurse leader emotional intelligence: How does it affect clinical nurse job satisfaction?

摘要

Effective nursing leadership is critical to successful organizational outcomes and employee job satisfaction. Strong leaders are skillful in relating to others and creating relationships that are essential to achieving their goals. Emotional intelligence (EI) has been recognized in the social psychology literature and is now receiving attention in the nursing theoretical and empirical literature as having a significant impact on leadership success. The concept of EI is defined as the ability to accurately perceive, appraise, and express emotion. EI encompasses the ability to control impulses and delay gratification, regulate one's mood, and continue to be motivated and empathize with others when faced with frustrating situations.