Introduction of 'Comprehensive BPO Services 'Water Supply Operations and Facility Expansion Work, etc.'' for East Gunma Water Supply Authority

摘要

The water utility services for three cities and five towns in the eastern area of Gunma Prefecture (Ota City, Tatebayashi City, Midori City, Itakura Town, Meiwa Town, Chiyoda Town, Oizumi Town, and Oura Town) were integrated and the business project of East Gunma Water Supply Authority (EGWSA) started its operation in April 2016. The water supply service covers about 450,000 people and the daily maximum water supply rate is approximately 200,000m~3/d. The annual business income is about 10 billion yen. As a member of the consortium of four private-sector firms, the "Consortium" we bid for a Business Process Outsourcing (BPO) Contractor Selection for "Comprehensive BPO Services 'Water Supply Operations and Facility Expansion Works, etc.'" and were selected as the BPO Contractor. The purpose of this bid was to provide sustainable water utility operations for a wider area water supply. As a Public-Private Joint Venture company ("a PP JV company") with EGWSA, we established Gunma Tobu Water Supply Services Co., Ltd. ("GTSS"). This company utilizes the private sector firms engineering resources and expertise to secure public interest. With such a framework (scheme) for business, this company started its operations in April 2017 and we helped this leading-edge public private partnership initiative.