Net margin: how to measure it and protect it from erosion

摘要

In our last issue, supplier margin expert Paul Allen offered some tips on how you can take back your margin and protect your bottom line without hurting customer relationships. Here is more insight - about measuring, informing and holding customers toaccount.The Toyota Motor Corporation manufactured cars in Australia from 1963 to 2017. Toyota's lean manufacturing processes are well-known for their production efficiency benefits, but during a site visit to the South Australian facility I was particularly taken by Toyota's communication efficiency. Daily, a single A3 page conveyed all the critical performance information that allowed all staff to know exactly how their part of the overall operation was performing.