Utility welcomes fresh ideas to enhance customer experience

摘要

CPS Energy held its first Customer Centric Competition in April, calling on creative minds to plug into the new world of the "Enernet," where energy and technology are being merged to enhance the customer's experience with the utility. "It's really a 'pitch contest.' We're asking innovators in our community for their best ideas for making a difference for our customers around energy. There are a lot of great ideas out there, but they rarely see the light of day," Thaddeus Crawford, CPS Energy's senior director of business integration, told American Gas.