Exploring the role of technological developments and open innovation in the survival of SMEs: an empirical study of Pakistan

摘要

>Small and medium enterprises (SMEs) play an important role in terms of sustainable economic development. Therefore, the survival of this sector is highly important for every economy. This study theoretically and empirically explores the role of technological developments and open innovation (OI) on SME survival. The first part of this paper is based on library search and available literature on SMEs and the role technological innovations towards the flourishment of SME. Findings from this review shed some lights on the potential of social networking as part of online marketing. Furthermore, the researchers conducted a self-administrated questionnaire-based survey to empirically examine the conceptual framework. The empirical results revealed that the effect of online marketing via social media is more powerful and diverse due to its ability to reach more customers. In addition, open innovation is an effective and emerging tool in the success of SME.