Whv you need an OPERATIONS ASSESSMENT[not an ergonomic study]

摘要

User-centric design is the foundation of ISO 11064-conformance can't be rubber-stamped afterwards. LATELY we've seen many RFPs cross our desk for "ergonomic studies." Each one is uniquely different but with a disturbing trend. One of the most concerning requests is what we refer to as the "rubber stamp" request. This is when the client, often an engineering company with a project in hand, is looking for a company with human-factors expertise to evaluate a control room design that's already been approved. Why, you might ask, would they ask for an ergonomic study if they already have a control room design? The answer is often simple: the engineering company's client, an operations company, wants to make sure that their new control room will meet ISO 11064 standards for proper, safe control room design.