NHS 111 IN WALES CLOSE 80% OF CALLS WITHOUT REFERRAL

摘要

Around eight in ten calls to NHS 111 in Wales that are picked up by pharmacists are closed without the need for onward referral,the programme's national lead has said.Speaking at the first pharmacy Celtic Conference in Edinburgh on 26 March 2019,Alexandra Gibbins,professional lead for NHS 111 pharmacists in Wales,said the calls are”already prioritised”when they are picked up by pharmacists working in the 111 call centre.