Pharmacy owners have been urged to ensure that there are at least two members of staff working in community pharmacies at all times. The advice comes from the Pharmaceutical Services Negotiating Committee (PSNC) in response to reports of pharmacists facing abusive behaviour — and sometimes even violence — from patients during the COVID-19 pandemic. The PSNC said it understood that staff sometimes had to leave the pharmacy unexpectedly, but it urged contractors not to leave pharmacists working alone, even for a short period of time.
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