The simplest way to maximize your investment in technician training may be to get your technicians to class early. Causing workers to be late for class wastes precious time, money and human resources. Regular Tire Business readers may recall that I have been presenting technical training classes nationwide for more than 22 years. I believe this experience qualifies me to comment about the impact of lateness. Techs ar- riving late to a seminar or at the very last moment is an all-too-common occurrence. Typically, this reflects bigger issues.
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