If we do not stand up for ourselves, who will? Don't be afraid to speak up

摘要

HERE is the scenario: you are on your own, the prescriptions are piling up, someone wants emergency hormonal contraception, someone is asking why his repeat prescription has not arrived from the surgery and is not ready for collection, the shop assistant at the front of the shop is ringing the bell for help because her queue is long but your healthcare assistant has a queue of almost 10 people himself. And guess what, there are no other staff available to jump in to help any of you.