Virtually, dealers buy used cars: Online auctions cause radical shift in industry

摘要

Until about two years ago, Mark Knauss, general manager of Mercedes-Benz of South Atlanta, regularly drove two miles down the road to his local Manheim auction to buy used vehicles. Now when he buys used vehicles from auctions, it's almost always online with his dealership computer. When Knauss is at home or on the go, he buys with his iPad. He has fingertip access to reports on vehicle specifications and service and repair histories.