Conversion Conundrums and Training Traumas

摘要

Since the announcement of our impending switch of automation vendors, we have encountered many people who have felt compelled to comment on our decision. Their reactions have ranged from jubilant cries of "Welcome!" to what we will call thinly veiled looks of astonishment, with lots in between. Some of the comments are from people who are well immersed in the process and have undergone conversions-a few, many times over.