Impact of Electronic Resident Evaluation Systems on the Timeliness, Rate, and Quality of Responses Survey of Association of Program Directors in Radiology Members

摘要

Objective: To determine the impact of electronic resident evaluation systems on the timeliness, rate, and quality of responses.Methods: Surveys were mailed electronically to the membership of the Association of Program Directors in Radiology, which included the directors of 158 residency programs., Respondents were instructed to send 1 response from each program,, Information gathered included the use of electronic compared with paper-based evaluation systems and the overall level of satisfaction with such systems (rated on a 5-point scale with 1 =dissatisfied and 5 = satisfied), Questions were asked regarding the impact of electronic systems on the timeliness, rate, and quality of responses.Results: Seventy-seven responses were received, for an estimated response rate of 49% on a per-program basis. Of these 77 respondents, 45 (58%) used electronic systems and 32 (42%) used paper-based systems The median level of satisfaction was equivalent (4 = somewhat satisfied) for both groups, Of the 45 respondents using electronic systems, 26 (58%) reported increased response rates, 16 (36%) reported no change, and 3 (7%) reported decreased response rates compared with paper-based systems, Regarding the timeliness of responses, 31 (69%) reported faster response rates, 10 (22%) reported no change, and 4 (9%) reported slower rates compared with paper-based systems, Regarding the quality of responses, 25 (56%) reported no change, 12 (27%) reported improved quality, and 8 (18%) reported worse quality compared with paper-based systems.Conclusion: Electronic systems are generally associated with an improved response rate and enhanced timeliness of responses in comparison with paper-based systems, without adversely affecting the quality of responses.