Quality and creativity

摘要

The enhancement of quality is one of the most important challenges facing physicians today. Simply put, how can we take better care of patients? This means doing a better job of diagnosing disease, treating illnesses and injuries, and reducing waste and increasing effectiveness. Many of us are doing a good job, but most of us could do better, and some could improve substantially. There are 2 fundamentally different approaches to improving quality in health care.