Factors That Influence the Likelihood of Hiring a Health Care Advocate for a Chronically Ill Child

摘要

Introduction: In response to the increasing complexity of the health care system, the field of health care advocacy has emerged. However, little is known about variables that may influence a person's likelihood of hiring a health care advocate (HCA) for their chronically ill child. Methods: Severity (high or low) and probability of mortality (high or low) of a child's chronic illness and the child's age (1, 7, or 13 years) were manipulated using vignettes. The dependent variable was a composite score of the eight items used to measure the participants' likelihood of hiring an HCA. Results: Participants (N = 1052) were more likely to hire an HCA for a child who was 1 year old than for a child who was 13 years old. Participants were more likely to hire an HCA for a child whose chronic illness was low rather than high in severity and whose chronic illness was high rather than low in probability of mortality. Discussion: Use of an HCA may increase patient satisfaction, decrease medical errors, and enhance pediatric health outcomes.