Moving data to nursing quality excellence.

摘要

Data must make their way to front line staff if performance improvement efforts are to be successful and sustainable. The steps of focus, display, distribute, and reward may be used as a process to ensure that data are delivered to and used by the front line staff. The focus on specific key measures, with subsequent consistent display and distribution, had a positive impact on the selected measures. Rewarding units with annual awards further encouraged staff to improve on important nurse-sensitive measures.