Customer relationship leadership:a leadership and motivation model for the twenty-first century business

Jeremy Galbreath; Tom Rogers

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Customer relationship leadership:a leadership and motivation model for the twenty-first century business

机译：客户关系领导力：二十一世纪企业的领导力和动机模型

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来源
《The TQM Magazine》 |1999年第3期|共12页
作者
Jeremy Galbreath; Tom Rogers;
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原文格式 PDF
正文语种 eng
中图分类工业技术;管理学;
关键词
customer loyalty; customer orientation; customer satisfaction; leadership; mass customization;

机译：客户忠诚度;客户导向;客户满意度;领导力;批量定制;
入库时间 2022-08-19 02:22:42

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1. Customer relationship leadership:a leadership and motivation model for the twenty-first century business [J] . Jeremy Galbreath, Tom Rogers The TQM Magazine . 1999,第3期

机译：客户关系领导力：二十一世纪企业的领导力和动机模型
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3. Pathways to formal and informal student leadership: the influence of peer and teacher-student relationships and level of school identification on studentsâ motivations [J] . Alf Lizzio* Neil Dempster*, Regan Neumann* International Journal of Leadership in Education: Theory and Practice . 2011,第1期

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4. Examining the mediating effect of innovative culture in the relationship between leadership and knowledge-based customer relationship implementation [C] . Chen L. Y. A. The IEEE International Conference on Industrial Engineering and Engineering Management . 2010

机译：研究创新文化在领导力与基于知识的客户关系实现之间的关系中的中介作用
5. Developing tomorrow's leaders: Examining relationships between servant, transformational, transactional, passive/avoidant leadership and emotional intelligence, motivation and leadership opportunities. [D] . Vidic, Zeljka. 2007

机译：培养明天的领导者：检查仆人，变革型，交易型，被动/回避型领导与情商，动机和领导机会之间的关系。
6. Connectivism and leadership: harnessing a learning theory for the digital age to redefine leadership in the twenty-first century [O] . Frederique Corbett, Elio Spinello 2020

机译：连通主义与领导力：利用数字时代的学习理论重新定义二十一世纪的领导力
7. Emerging leadership : a study of leadership thinking and its implications for business leadership and practice in the 21st century [O] . Plougmann E. M. T. (Elizabeth Mary Therese) 2000

机译：新兴领导力：研究领导思维及其对21世纪企业领导和实践的影响
8. American Centurions: Developing U.S. Army Tactical Leadership for the Twenty-First Century [R] . Watson, T. F. 2002

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Customer relationship leadership:a leadership and motivation model for the twenty-first century business

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