Provision recognition: Increasing awareness of the library's value in delivering electronic information resources

摘要

Academic libraries are under increasing pressure to demonstrate their value to their communities. As academic libraries transition from collection-based institutions into service-based organizations, it is important that the value of their services is recognized. This article describes some of the challenges facing academic libraries in retaining visibility during the provisioning (i.e., delivery) process, and it explores new and creative approaches that academic libraries might undertake to address these challenges.