Transitions in Public Library Management: From the International Perspective of Strategy, Organizational Structure, and Operations

摘要

The objective of this research is to elucidate changesin strategy, organization, and operations in the field of public library management. It uses research methods based on detailed case analysis. This research focuses on cases involving U.S. public libraries and the Tokyo Metropolitan Library in Japan from the 1960s to the 2010s. It analyzes documents related to strategic management, organization, and operations collected through surveys and interviews with library directors and managers. This research illustrates (1) 11 core operations of public libraries, (2) transitions of basic organizational structures, (3) elements that cause differences between the U.S. and Japanese public libraries, and (4) primary elements that have impacts on public library management.