Get the most out of your 3 PL by treating it as a partner, being specific about your needs, and maintaining open channels of communication. It used to be that a business's return on investment (ROI) could be taken at something like face value. You planned a cargo move, the allocation of transportation assets, or a distribution center strategy, and you worked out what you expected to get in return for what you spent in terms of actual dollars, time, personnel, and other resources.
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