Technology Enhances Process for 3PLs: And processes are what ultimately differentiates one 3PL from another

摘要

Whether it's being used in the warehouse, the yard, or at the ports for managing incoming containers, technology is enhancing processes that keep the wheels of commerce rolling smoothly to optimize supply chain operations. One caveat worthy of heeding is that a company's processes should enhance the chosen technologies. "It is important to understand that technology itself should not drive your processes - it should support your well-conceived processes," advises Tom Jones, senior vice president and general manager of supply chain solutions for Ryder in Novi, Michigan. "Technology itself is not a differentiator; ultimately, it is your processes that will differentiate you from your competitors."