A Little Knowledge Can Impress Adjusters and Save Money!

摘要

So there you are, a fire has been extinguished and you have been asked to remove and clean the $5000 Gorham crystal stemware collection found in the armoire just off the main kitchen where the fire originated. You open the cupboard door, carefully remove two glasses and place them in the gende, soapy water solution prepared only moments before when suddenly both wine glasses turn into crystal confetti. What happened?