Web Content Accessibility of Municipal Web Sites in Turkey

摘要

The accessibility of the public web sites is crucial for the successfulimplementation of the information society. Therefore, it is essential that all citizens must have equal accessible opportunities to all e-government recourses. This research evaluates the accessibility of each of the 30 metropolitan municipal web sites in Turkey by the disabiledpeople based on the Web Content Accessibility Guidelines (WCAG) 2.0 and employing automated testing tool. It identifies the major problem of accessing the website content to those who have hearing, listening, impairments or other physical disabilities. The Intention of this study is to highlight the ignorance of the government and common people towards people with the disabilities. The Slight concern of the developers during the website development can assist these people in their website usage significantly. The Detailed results are presented after comprehensive evaluation of the metropolitan municipal websites against WCAG 2.0. The analysis of the results reveals a relatively low web accessibility of the municipal web sites and highlights several aspects.