Individual differences in emotion regulation, emotional experiences at work, and work-related outcomes: A two-study investigation

摘要

The relationships among individual differences in emotion regulation (i.e., habitual tendencies to use reappraisal vs. suppression), employee emotions at work, and job performance and satisfaction were examined with 2 samples. Results indicated that reappraisal was positively associated with positive emotions and negatively associated with negative emotions. However, different from prior research, no emotional correlates were found for suppression. Further, it was found that job satisfaction was positively associated with positive emotions and negatively associated with negative emotions. Self-rating of job performance was positively related to positive emotions, but was not significantly related to negative emotions.