Meeting the challenge: patient education in a diverse America.

摘要

As our patient populations become more culturally diverse, it becomes more important to meet the challenge. This article shows how to provide culturally competent patient education by beginning assessment with the 8 Kleinman questions that elicit the patient's explanatory model. It then describes the skills needed to apply the principles of patient-centered care to individualize teaching to the needs, values, and priorities of the patient.