VNAA Corporate Partnerships: Shared Goals, Shared Vision.

摘要

As home healthcare professionals and visiting nurses review their schedule of visits, it is easy to forget the legions of staff who work behind the scenes to also support home-bound patients in less visible ways. For example, the Philips Lifeline call center in Framing-ham, Mass., houses employees who, 24 hours a day, every day, receive calls from patients through their personal emergency response system. These highly trained call center professionals help distressed patients with compassion and grace; not to mention the state-of-the-art technology that supports the calls. It is reassuring to know that in challenging times when home healthcare can feel like a lonely place, VNAs are in fact not alone.