How internal processes benefit from IT investments and therefore enhance company's competitiveness - a case study of Slovenian small and medium sized companies

摘要

In the paper we presented a case of how IT impacts business process change and how can this enhance competitiveness. The case deals with implementation of internal server for use of documentation exchange in Slovenian small and medium sized companies and provides a framework of key factors of followed changes in internal processes that enabled better competitive position of the organizations taking part of the study.