Interdepartmental team earns leader quality award

摘要

An interdepartmental quality improvement team at Norwalk (CN) Hospital has developed and implemented strategies that led to a reduction in the average length of stay for all patients from 5.54 days in 2007 to 4.1 days in 2009. The figure for Medicaid patients, which had been as high as 7 days, is down to 4.8 days.In recognition of these accomplishments Claire Davis, RN, MHA, CPHQ, FNAHQ, vice president of quality, was presented the Luc R. Pelletier Healthcare Quality Award for Improving Organizational Performance given by the National Association for Healthcare Quality.