For Cathy Sampson, CPHRM, manager of risk management for North Memorial Healthcare in Robbinsdale,MN, the new state policy concerning non-billing for never events is no big deal. In fact, her hospital has been practicing such a policy for years. "We have not been billing for the never events and we have also done as much as possible for other types of events," she says. "Adverse health care events are pretty much related to some significant harm, but there may be situations where harm has not been that great but it may be a good idea from patients' perspectives [that they not be billed] for care provided."
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