IPRO, New York QIO, wins prestigious quality award

摘要

What makes an outstanding QIO? It appears that IPRO, the New York Quality Improvement Organization (QIO), knows the answer, as it has just garnered the prestigious Empire State Advantage's (ESA) Empire State Silver Certification. According to IPRO, it is the only award program in the state that is based on the Malcolm Baldrige National Quality Award criteria.