EOL program makes thorough assessment

摘要

If senior members consent to participate in the BlueCross BlueShield of Tennessee's Medicare Advantage end-of-life (EOL) plan, a thorough assessment is made that includes their current health status; their present functional status; resources they have; their caregivers; their understanding of their current level of health, diagnosis, and prognosis; information on their socioeconomic status; and any educational or language barriers. The Medicare Advantage staff includes two social workers who help people complete the forms over the telephone or, if the member prefers, will meet with them at the health plan's Silver life Center in Chattanooga, TN. Consent to notify the member's primary care provider is then obtained to collaborate with the physician as well as the caregiver so everyone is on the same page.