Chassin, Loeb cite high reliability as 'next stop7 of Ql journey

摘要

To paraphrase an old TV ad, "When The Joint Commission speaks, people listen." So when Mark R. Chassin, MD, FACP, MPP, MPH, president, and Jerod M. Loeb, PhD, exec?utive vice president, Health Care Quality Evaluation, co-authored a recent article in Health Affairs entitled, "The Ongoing Quality Improvement Journey: Next Stop, High Reliability," you can bet healthcare quality professionals stood up and took notice.For while the idea of employing high-reliability principles to healthcare quality improvement is not new, an endorsement of this significance is.