A Semantic Web Application for Public Administration using OWL for Public Domain Data Knowledge Representation

摘要

This paper contributes to the more general problem of supplying the citizen with the correct information from public administration in a quick and easy way. Specifically, getting the information about all the benefits that someone is entitled to is a very complex task in many countries. To address this problem, a domain ontology is created. The ontology is used as the knowledge base for a semantic application that uses a reasoner. This latter component queries the knowledge base through a web interface by receiving the user's profile as input, and providing as output the benefits that match the specified profile. The application is highly reconfigurable in order to easily accommodate legislation changes. Moreover, the application is transferable to a large number of similar service provision cases in the public administration domain. In light of these, the advantages of semantic web technology and its application to the e-government domain are presented.