How healthy is your utility? Consolidating performance and vulnerability to assess utility maturity

摘要

It can be difficult to determine how successful a utility is due to the conflicting demands and range of external factors that can influence operation and financial stability. In an effort to address this, NIKOLAOS ZIROGIANNIS, L JOE MOFFITT, ALEXANDER DANILENKO, ROSEMARY ROP and LILIAN OTIEGO discuss the use of a performance score and a risk vulnerability score to understand utilities' current health, as well as health in the future.