Developing the CustARD database: assessing the impact of metering on customer bills

摘要

Thames Water is the UK's largest water company, supplying nine million customers with water and 14 million customers with sewerage services in London and the Thames Valley, in the South East of England. The South East of England is the driest part of the country, so good water resource planning and demand management are essential to ensure that Thames Water provides its customers with a safe and reliable water supply, both now and in the long term.