Clutching to Hyundai hopes

摘要

MIKE COPPACK BOUGHT a Hyundai i10 1.2 in July and was happy with it until the radio cut out intermittently and the clutch began to judder after a few weeks He took the car to the supplying dealer, TWG in Northwich. 'I was told the radio needed to be replaced and the clutch judder was a known fault that Hyundai is investigating,' he said. The dealer told him Hyundai was working on a replacement clutch design, but didn't know when it would be ready. So Mike called Hyundai customer services: 'They appreciated my inconvenience and offered a hire car and service vouchers as compensation. I was impressed with the response.'